Returns & Exchanges
At Ninja Kitchen, we stand behind our products with a 60-day money-back guarantee to ensure your culinary experience is nothing short of exceptional. If you are not completely satisfied with your purchase, you can return your appliance for a full refund of the purchase price.
Initiate Your Return
Log in to your account or visit our online returns portal with your order number and zip code to start the process.
Pack Your Appliance
Place the item in its original packaging, including all accessories, manuals, and components that were included in the box.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Refund
Drop the package at any authorized carrier location; once we receive and inspect the item, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing